Terms & Conditions

Terms & Conditions

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions:

1. All orders are subject to availability and confirmation of the order price.
2. Dispatch times may vary according to availability and any guarantees or representations made as to the delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
3. In order / registration as Qisya Aurora Online customer, you must be over 18 years old and possess a valid credit or; and debit card issued by a bank acceptable to us.
4. If your order is accepted we will inform and notify you by email.
5. When you placing an order, you undertake that all the details you provide to us are true and accurate, that you are an authorised used of the credit or; and debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
6. Orders cannot be cancelled or amended after dispatch. At, any point after the parcel leaves the Storehouse with our courier, if you wish to cancel the order, you will be required to receive and return all goods associated with the parcel to us (which we will inspect first). Any stocks kept by the customer will not be refunded. For more information, kindly visit our Return and Exchanges page here.